DATA COLLECTION & PROTECTION

 

Your data is collected by Pley Hotel.

Personal data refers to any information concerning an identified or identifiable natural person; an identifiable person is one who can be identified, directly or indirectly, in particular by reference to a name, an identification number, or to one or more specific elements specific to his or her physical, physiological, genetic, psychological, economic, cultural or social identity.

The personal information that may be collected on the site is used solely by the publisher for customer relationship management.

The data collected are the following:

  • Age
  • Country
  • Sex
  • Last name, First name, Email, Phone number (if given)

RIGHT OF ACCESS, RECTIFICATION AND DELETION OF YOUR DATA :

In accordance with the regulations applicable to personal data, users have the following rights:

The right of access: they can exercise their right of access, to know the personal data concerning them, by writing to hello@pley-hotel.com. A verification of the user's identity may be requested for the communication of information

The right of rectification: if the personal data held by the Pley Hotel site is inaccurate, they may request that the information be updated.

The right to delete data: users may request the deletion of their personal data, in accordance with applicable data protection laws.

The right to restrict processing: users may request to restrict the processing of personal data in accordance with the assumptions set out in the GDPR 

The right to object to the processing of data: users may object to their data being processed in accordance with the assumptions set out in the GDPR

You can exercise this right by contacting us at: hello@pley-hotel.com 

All requests must be accompanied by a photocopy of a valid identity document signed by the user and mention the address at which the publisher can contact the applicant. A reply will be sent within one month of receipt of the request. This one-month period may be extended by two months if the complexity of the request and/or the number of requests so requires.

In addition, and since the law n°2016-1321 of 7 October 2016, people who so wish, have the possibility to organise the fate of their data after their death. For more information on the subject, you can consult the CNIL website: https://www.cnil.fr/

Users can lodge a complaint with the CNIL on the CNIL website: https://www.cnil.fr/

We recommend that you contact us first before filing a complaint with the CNIL, as we are at your disposal to resolve this issue.

USE OF DATA :

The personal data collected from users is intended to consolidate the customer relationship.

Demographic information will be anonymous and used for statistical purposes. Information collected as a result of a form or reservation will be used to enhance the customer experience and to provide the user with information about the hotel and/or their stay. This information may be used for marketing purposes (sending newsletters), however the user may unsubscribe at any time to stop receiving communications from us.

 
DATA RETENTION POLICY :

The data retention period is 3 years.

SHARING OF PERSONAL DATA WITH THIRD PARTIES:

Personal data is used exclusively to consolidate the customer relationship and for marketing purposes. No data is shared with third party sites.

COMMERCIAL OFFERS:

You may receive commercial offers from us. If you do not wish to receive such offers, please click on the unsubscribe link in our next commercial offer or send us an email to hello@pley-hotel.com.

 

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